Module 6 - Care Environment Management III

The modules were created for those seeking to prepare for the CNL Certification Examination, practicing CNLs renewing certification through continuing education units (CEUs), and others seeking nursing continuing professional development opportunities.

Healthcare Systems/Organizations

Author: Pam DeGuzman, PhD, MBS, RN, CNL
Reviewer-Subject Matter Expert: Kimberly Olszewski, DNP, CRNP, COHN-S/CM, FAAOHN, FAAN

Learner Outcomes:

1) Apply systems knowledge and thinking to address problems and develop solutions across the healthcare system.
2) Identify characteristics of high-performing microsystems.
3) Recognize economic, legal, and political factors that influence healthcare delivery.
4) Apply change management theory and research to guide change and dissemination of knowledge and sustainable change within healthcare systems.
5) Understand healthcare delivery system organization, finance, and the relationship of these to patient care.

Interprofessional Communication and Collaboration

Author: Rose Hoffman, PhD, RN, CNL
Reviewer-Subject Matter Expert: Sherrie Lessans, PhD, RN, CNL

Learner Outcomes:

1) Define the four core competencies of interprofessional collaborative practice.
2) Identify strategies to facilitate improved patient outcomes in the microsystem.
3) Use effective communication strategies to develop, participate, and lead interprofessional teams and partnerships.

Team Coordination

Author: Alicemarie S. Poyss, PhD, RN, CNL, APRN-BC
Reviewer-Subject Matter Expert: Rose Hoffman, PhD, RN, CNL

Learner Outcomes:

1) Identify aspects of effective communication and engaging team members for quality improvement.
2) Apply problem-solving skills to foster success in implementing evidence-based practice.
3) Use conflict management skills to support plans and outcomes that achieve a high-reliability organization.