The ART and Science of Feedback in Clinical Education
Webinar Details
Feedback is a fundamental tool of effective teaching and a skill that, though easily learned, takes a lifetime to master. How we interact with each other when we participate in feedback conversations can greatly influence the quality of our relationships and our work, and is critical to our success as team members, clinicians, and educators. This webinar, led by medical educators Dr. Calvin Chou and Kara Myers, introduces an evidence-based model for feedback that emphasizes a relationship-centered, dynamic, bidirectional conversation in the context of a psychologically-safe learning and working environment.
Objectives:
- Define “feedback” in clinical education
- Assimilate literature on feedback into an approach to hosting feedback conversations
- Describe a method of nonjudgmental delivery of feedback
Speakers
Calvin Chou, MD, PhD
Professor of Medicine
University of California at San Francisco
Calvin Chou is Professor of Medicine at the University of California at San Francisco, and staff physician at the Veterans Affairs Health Care System in San Francisco. As Senior Faculty Advisor for External Education with the Academy of Communication in Healthcare (ACH), he is recognized internationally for leading workshops in relationship-centered communication, feedback, conflict, and remediation in health professions education. He is co-editor of the books Remediation in Medical Education: A Midcourse Correction, and Communication Rx: Transforming Healthcare Through Relationship-Centered Communication.
Kara Myers, CNM
Clinical Professor
University of California San Francisco
Kara Myers has been practicing nurse-midwifery since 2000, when she completed graduate training at UCSF. She is currently Clinical Professor in the UCSF Department of OB, Gyn, and Reproductive Sciences. Her clinical practice sites are Zuckerberg San Francisco General (ZSFG) and Mission Neighborhood Health Center. Additionally, she is a member of the leadership council for the nurse-midwifery faculty practice at ZSFG and serves as a Senior Faculty Advisor for the Academy of Communication in Healthcare (ACH).
Kara co-directs the Relationship Centered Communication program at ZSFG and was a founding co-director of the Relationship Centered Communication Facilitators program for ACH. Within the UCSF community and nationally, as faculty of ACH, she regularly facilitates workshops in relationship centered communication, conflict, and feedback. In collaboration with colleagues, she has designed and implemented workshops focusing on the application of relationship centered communication to the promotion of equity in health care and health professions education.
Pricing and CE Credit
This webinar is free to all.
Continuing Education Credits
Eligible attendees may receive one continuing nursing education (CNE) contact hour for participating in this webinar. The American Association of Colleges of Nursing (AACN) is an accredited CNE-provider by the American Nurses Credentialing Center’s Commission on Accreditation.