Hosted by the Organizational Leadership Network (OLN)

Webinar Details

Positive communication skills are a key component of personal and professional resilience, team performance, and patient outcomes. Yet these skills are not explicitly taught to healthcare professionals, they are often assumed to be present. Research is showing that developing communication skills through an emotional and social intelligence lens benefits all. This webinar will discuss related studies, the verbal escalation continuum and emotionally and socially intelligent communication tips to role-model and develop ourselves and our future nursing professionals.


  • Participants will understand the history, definition, and significance of social and emotional intelligence.
  • Participants will discuss the ROI and the case for health and wellness.
  • Participants will experience an overview of the distinct competencies, application, and measurement of social and emotional intelligence.

Note: Recording of the webinar will be available soon after the webinar airs. Visit AACN's On-Demand Webinars to watch.

Pricing and CE Credit

This webinar is free to deans, faculty, staff and students from AACN member schools of nursing. All non-member audiences will be required to pay a $59 webinar fee.

Continuing Education Credits

Eligible attendees may receive one continuing nursing education (CNE) contact hour for participating in this webinar. The American Association of Colleges of Nursing (AACN) is an accredited CNE-provider by the American Nurses Credentialing Center’s Commission on Accreditation.

Site Maintenance

Our system is currently down for scheduled maintenance. Your member services will be available again shortly. Please check back soon.