Professional Communication through the Emotional and Social Intelligence Lens
Hosted by the Organizational Leadership Network (OLN)
Webinar Details
Positive communication skills are a key component of personal and professional resilience, team performance, and patient outcomes. Yet these skills are not explicitly taught to healthcare professionals, they are often assumed to be present. Research is showing that developing communication skills through an emotional and social intelligence lens benefits all. This webinar will discuss related studies, the verbal escalation continuum and emotionally and socially intelligent communication tips to role-model and develop ourselves and our future nursing professionals.
Objectives:
- Participants will understand the history, definition, and significance of social and emotional intelligence.
- Participants will discuss the ROI and the case for health and wellness.
- Participants will experience an overview of the distinct competencies, application, and measurement of social and emotional intelligence.
Note: Recording of the webinar will be available soon after the webinar airs. Visit AACN's On-Demand Webinars to watch.
Speakers
Tammy Cupit, PhD, RN-BC
Director, Nursing Research & Evidence-Based Practice
University of Texas Medical Branch
Dr. Tammy Cupit has been a registered nurse for over 25 years. She currently serves as an Associate Chief Wellness Officer for UTMB Health, directs a Nursing Science & Innovation division and has faculty appointments with the UTMB SON as well as the Graduate School of Biomedical Sciences. Her background is primarily in Behavioral Health nursing. She received her PhD from the UTMB School of Nursing and the Graduate School of Biomedical Sciences. She is a certified Instructor in Communication and Crisis De-escalation from the Crisis Prevention Institute. Dr. Cupit also holds certifications in Emotional and Social Intelligence Coaching from the Institute for Social and Emotional Intelligence and is a certified specialist in Restorative Practices from the National Educators for Restorative Practices (NEDRP). She has conducted local and multi-site social and behavioral research and has spoken regionally, nationally and internationally on her work. Dr. Cupit works with educators, students, healthcare teams and individuals to optimize well-being and joy and to improve professional relationships.
Pricing and CE Credit
This webinar is free to deans, faculty, staff and students from AACN member schools of nursing. All non-member audiences will be required to pay a $59 webinar fee.
Continuing Education Credits
Eligible attendees may receive one continuing nursing education (CNE) contact hour for participating in this webinar. The American Association of Colleges of Nursing (AACN) is an accredited CNE-provider by the American Nurses Credentialing Center’s Commission on Accreditation.