Plenary Session - Achieving Quality Outcomes in a Changing Healthcare Environment
St Lucie Medical Center piloted the Clinical Nurse Leader (CNL) role in 2006 collaborating with Florida Atlantic University as the Academic Partner. The first five years showed significant improvement in the clinical outcomes of core measures and hospital acquired conditions. The hospital has doubled the number of CNLs including promotions into other nursing roles. With the changes in healthcare including technology, bundled payments and value-based purchasing, the role of the CNL continues to reinvent itself showing a high return on investment (ROI).
Speaker: Nancy Hilton, MS, RN,NEA-BC, Chief Nursing Officer, St. Lucie Medical Center, Port St. Lucie, FL.
- Applying Design Thinking to Improve HealthCare
Design thinking has been used for years in the engineering and business fields, but it's customer focus is of great value in healthcare. Harnessing clinical workarounds and ideas to transform clinical practice is needed. Using the design thinking methods to optimize improvements that affect care delivery can expedite meaningful change that results in improved patient and staff satisfaction, improved quality, and creation of a culture that thrives on continual improvement.
Speaker: Kristen Noles, DNP, RN, CNL, Nurse Manager Clinical Decision Unit, University of Alabama Birmingham Health System, Birmingham, AL. Nancy Wingo, PhD, MA, Assistant Professor and Director of Instructional Innovation, University of Alabama School of Nursing, Birmingham, AL. Rebekah Barber, DNP, RN, CNL, CEN, Assistant Nurse Manager, University of Alabama at Birmingham Hospital, Birmingham, AL.
- Why Should I Hire You? The CNO and CNL Perspective
In today’s resource scarce healthcare environment, Chief Nursing Officers (CNO) are looking for force multipliers that lead healthcare teams in coordinating care and analyzing system gaps. The Clinical Nurse leader is prepared to improve and sustain patient outcomes promoting our metrics to ZERO harm.. The Clinical Nurse Leader (CNL) is the ideal role to meet the challenges faced by many CNO’s throughout the United States. This session will answer the question; Why should a CNO hire a CNL.
Speaker: David Allen, DNP, RN, CCNS-BC, CCRN, Chief Nursing Officer, Methodist Healthcare, San Antonio, TX. Bonnie Haupt, DNP, RN, CNL, CHSE, CNL, South Texas VA Healthcare System, San Antonio, Texas
- Using Data to Build the Business Case for the CNL
Speaker: Speaker: Brian Collins, Director of Decision Support, Lawrence General Hospital, Lawrence, MA.
- What Does the Data Show on Effective CNL Practice
Speaker: Miriam Bender, PhD, RN, Assistant Professor, Sue & Bill Gross School of Nursing University of California, Irvine, Irvine, CA. (only 10:30-11:45 a.m.)
- Process Improvement: Change at the Point of Care
Healthcare delivery is enormously complex, and can be dangerous when errors occur. The same systems needed to save lives often include processes that can cause serious harm. As healthcare organizations model themselves after safer industries such as airline and nuclear power, the journey to high reliability requires continuous robust process improvement. Although improvements can and should occur at a macro level, without frontline staff involvement sustainable change is impossible to achieve. How can CNLs facilitate change at the point of care? What techniques and tools are available to assist in process improvement and change management?
Speaker: Amjed Baghdadi, Chief Quality Management Officer, U.S. Department of Veterans Affairs, San Antonio, TX.
AACN Essentials Update
The AACN Board of Directors appointed a task force to update The Essentials update reflects today’s healthcare and higher education environments, a transition to competency-based education, and alignment across baccalaureate and graduate degrees. This visionary approach will re-envision future nursing education.. This presentation will provide an overview of the progress to date and allow sufficient time for attendees to ask questions and provide feedback to inform this work as it work moves forward.
Speaker: Cynthia McCurren, PhD, RN, FNAP, Dean, Grand Valley State University, Grand Rapids, MI.
Plenary - The CNL and Population Health: Improving Health Outcomes
Increasing evidence shows that health outcomes cannot be improved significantly without transforming the way healthcare providers and society as a whole think about and address structural influences of health. As CNLs diversify where they practice and expand their areas of influence, it is imperative the also transform the way they think and practice. A panel of CNLs will share how and where they practice, the populations they serve, and how they are re-thinking their roles in improving health outcomes.
Speakers: Rachel Start, MSN, NE-BC, Director, Ambulatory Nursing, Nursing Practice and Magnet Performance and Interim ICU Unit Director, Oak Park, IL. Hannah E. Ritsema, MSN, RN, CNL, Care Coordinator for Adult Neurology, University of Virginia Health, Charlottesville, VA. Megan Williams, Manager of Complex Care, Regional One Health, Memphis, TN. Emily Simmons, MSN, CNL, Advance Nursing Coordinator, University of Alabama at Birmingham Healthy System, Birmingham AL.